Legal

Privacy Policy

Effective Date: July 24, 2026

Go Ventures KY ("Go Ventures," "we," "us," or "our") operates Tote & Go KY and Play & Go KY, and this Privacy Policy explains how we collect, use, and protect information when you visit our website or use our rental services. By using our site, you agree to the practices described below.

Information We Collect

When you contact us, request a rental, or submit a form on our site, we may collect your name, email address, phone number, delivery address, and any details you include in your message or reservation request.

When you make a payment, it is processed securely by Stripe, our third-party payment processor. We do not collect or store your full card number, CVV, or bank account details on our own systems.

How We Use Your Information

We use the information you provide to respond to inquiries, schedule and fulfill rental reservations, coordinate delivery and pickup, process payments through Stripe, and communicate with you about your order.

We do not currently send marketing emails. If you check a box to sign up for news and updates, we may use your email to send occasional updates about Go Ventures in the future. You can ask to be removed from any such list at any time by contacting us.

Cookies and Website Data

Our website is built and hosted on Squarespace, which may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings.

How We Share Information

We do not sell your personal information. We share information only with service providers who help us run our business, such as Stripe for payment processing and Squarespace for website hosting. These providers only receive the information needed to perform their services.

We may also disclose information if required by law or to protect the rights, property, or safety of Go Ventures, our customers, or others.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us at any time to ask what information we have about you, request a correction, or ask us to delete it. We will respond to reasonable requests as quickly as we can.

Children's Privacy

Our services are intended for adults and are not directed at children. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.